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Downtime

Cloudflare Global Network experiencing issues

Nov 18, 2025 at 11:48am UTC
Affected services
secure.shiftlinkapp.com

Resolved
Nov 18, 2025 at 2:42pm UTC

Cloudflare Monitoring - A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.

Nov 18, 2025 - 14:42 UTC

Updated
Nov 18, 2025 at 2:34pm UTC

Cloudflare Update - We've deployed a change which has restored dashboard services. We are still working to remediate broad application services impact
Nov 18, 2025 - 14:34 UTC

Updated
Nov 18, 2025 at 1:35pm UTC

Cloudflare - Update - We are continuing working on restoring service for application services customers.

Nov 18, 2025 - 13:35 UTC

Updated
Nov 18, 2025 at 1:13pm UTC

Cloudflare - Update - We have made changes that have allowed Cloudflare Access and WARP to recover. Error levels for Access and WARP users have returned to pre-incident rates.
We have re-enabled WARP access in London.

We are continuing to work towards restoring other services.

Nov 18, 2025 - 13:13 UTC

Updated
Nov 18, 2025 at 1:09pm UTC

Cloudflare - Identified - The issue has been identified and a fix is being implemented.
Nov 18, 2025 - 13:09 UTC

Updated
Nov 18, 2025 at 12:53pm UTC

Cloudflare Update - We are continuing to investigate this issue.

Updated
Nov 18, 2025 at 12:37pm UTC

Cloudflare Update - We are continuing to investigate this issue.

Updated
Nov 18, 2025 at 12:21pm UTC

Cloudflare Update - We are seeing services recover, but customers may continue to observe higher-than-normal error rates as we continue remediation efforts.

Nov 18, 2025 - 12:21 UTC

Updated
Nov 18, 2025 at 12:15pm UTC

⚠️ Cloudflare Global Network Incident — Service Intermittent

Cloudflare is currently investigating and working to resolve a global network issue affecting multiple customers. As a result, uptime for the ShiftLink Secure Web Portal and Mobile App is intermittent at this time.

We are actively monitoring the situation and will provide updates as Cloudflare progresses with their investigation and mitigation efforts.

Thank you for your patience.

Updated
Nov 18, 2025 at 12:03pm UTC

Cloudflare Global Network experiencing issues

Update - We are continuing to investigate this issue.
Nov 18, 2025 - 12:03 UTC

Created
Nov 18, 2025 at 11:48am UTC

Investigating - Cloudflare is aware of, and investigating an issue which impacts multiple customers: Widespread 500 errors, Cloudflare Dashboard and API also failing.
We are working to understand the full impact and mitigate this problem. More updates to follow shortly.
Nov 18, 2025 - 11:48 UTC